Health & Wellbeing - Supporting performance in demanding environments

At Recover, our people work where it matters most – in environments affected by fire, water, and other unexpected events. These situations can be physically demanding and, at times, mentally challenging. Supporting the overall health and wellbeing of our employees is therefore essential to how we operate and deliver on our purpose.

Building confidence through competence and collaboration

While safety is a core priority addressed separately, our approach to wellbeing goes beyond preventing injuries. We recognise that long-term performance requires both physical and mental resilience. Our teams often work under time pressure and in unpredictable conditions, and we actively promote a work environment that supports recovery, balance and sustainable workloads.

We emphasize competence and preparedness as key enablers of wellbeing. Through training, clear ways of working and strong team collaboration, we aim to reduce stress and create confidence in execution. Particularly in complex and high-stakes assignments.

We also strive to foster a supportive and respectful culture where employees feel comfortable raising concerns and asking for help. Open dialogue, engaged leadership and local support structures are important elements in maintaining a healthy workplace.

By integrating wellbeing into our daily operations, we support our employees in maintaining both their health and their ability to perform over time, ensuring that we can continue to deliver reliable services to customers and communities in need.

Engagement as a strategic enabler

At Recover, we know that engaged employees are the foundation of exceptional service and long-term success. That’s why we regularly measure Employee Net Promoter Score (eNPS) and actively use the insights to strengthen our culture, leadership, and everyday work life.

This commitment to listening and improving is not just a nice-to-have – it’s a strategic enabler in The Recover Way, our framework for operational excellence. By fostering a culture of engagement, we empower our teams to deliver consistent quality, drive innovation, and take pride in their contribution.

When our people thrive, so does our business – and that’s how we earn the trust of our customers, partners, and communities.

Diversity & Inclusion - Reflecting the communites we serve

Recover operates across Scandinavia, supporting people and businesses in times of need. To do this effectively, we rely on a workforce that reflects the diversity of the communities we serve and brings a broad range of perspectives, skills and experiences. We are committed to providing equal opportunities and ensuring fair and respectful treatment for all employees. We have zero tolerance for discrimination or harassment, and we actively support non-discrimination, equal opportunities and the freedom to raise concerns in the workplace.

In a hands-on industry shaped by operational demands, we recognise both the challenges and the opportunities in strengthening diversity over time. We aim to attract, develop and retain talent from different backgrounds, and to create an environment where individuals are valued for their contribution and competence.

Inclusion is about how we work together every day. Our teams operate in close collaboration, often in demanding situations, where trust, respect and clear communication are essential. By fostering an inclusive culture, we strengthen teamwork, improve problem-solving and enhance our ability to deliver high-quality outcomes for our customers.

We see diversity and inclusion as an ongoing effort, supported by leadership, policies and continuous development. By building an inclusive workplace, we strengthen both our organisation and our ability to deliver on our purpose as "Guardians of everyday life".